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Update: Boil water notice lifted in Tigard neighborhood

TIMES FILE PHOTO - Zack Cotner looks at empty shelves at Safeway in 2012. There was a rush on bottled water after the city's boil water notice impacted about 58,000 people. The 2015 boil water notice affected about 300, the city said.

Update: As of 9 a.m., Sunday, April 19, water customers in the Canterbury neighborhood no longer need to boil their water, according to the city of Tigard. The boil water advisory issued April 18, has been lifted and tap water is safe to drink.

On Saturday, April 18, the City of Tigard issued a boil water advisory for about 300 homes near Southwest Canterbury Lane.

Tigard issued the boil water notice after it lost pressure in part of its distribution system, which caused a pump failure in the Canterbury area. That failure possibly allowed bacterial contaminants to enter the water.

The system was back up and running about an hour later.

John Goodrich, Tigard's utilities director, said that the boil water notice was precautionary, just in case any contaminants got through while the pump was being fixed.

The area is bordered by Pacific Highway to the west, McDonald Street to the North, 97th Avenue to the east and Kable Street to the south.

The city called customers in that area and alerted them how to boil their water, Goodrich said.

The city used a reverse 911 notification system to call affected residents. According to the city, the boil water advisory message issued on Saturday successfully connected with 80-percent of the contacts in the affected area within 5 minutes of the notice going into affect.

Within the affected area, the city told residents that tap water used for drinking, food preparation, brushing teeth, washing dishes and making ice should be heated to a full rolling boil for at least one minute. Boiling the water would kill any bacterial contaminants that may have entered the water system. The city said that any consumables — such as ice or beverages — made after 5:30 p.m. on Friday, April 17 should be discarded.

On Sunday, the city called affected homes and businesses to tell them that the water was safe to drink.

In a statement, the city said that boil water notices were important to keep residents safe.

"The city of Tigard regrets any inconvenience the boil water advisory caused. While the health risks were extremely low, the city’s top priority is to safeguard the health of its water customers."

By Geoff Pursinger
email: gpursinger@commnewspapers.com
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