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TriMet awards Mobile App contract to GlobeSherpa

TriMet has awarded GlobeSherpa a contract to develop the next generation of Mobile Apps as part of the transit agencies switch to electronic fares, the local high tech company announced Thursday.

According to GlobeSherpa, the $2.5 million contract calls for all riders to be able to use the Apps by 2017. Employee testing is scheduled to begin after the opening of the Portland to Milwaukie Light Rail Line in September 2015, with field testing by a limited number of riders in 2016.

The apps are intended for use boarding TriMet buses and MAX trains, the Portland Streetcar, and the OHSU aerial tram.

“We believe mobile is the future of transit,” said Nat Parker, CEO of GlobeSherpa. “TriMet and its partner agencies are demonstrating that leading the way and embracing these new technologies can have a profound impact on improving the rider experience.”

TriMet previous contracted with GlobeSherpa to design, build, test, and deploy TriMet Tickets, the nation’s first mobile ticketing solution for use on buses, light-rail, commuter rail, and streetcars. Since its launch in September 2013, the TriMet Tickets app has been downloaded more than 121,000 times with nearly 2 million tickets sold to date.

“TriMet is pleased to expand its partnership with GlobeSherpa to provide our riders the next generation of fare payment technologies,” said Chris Tucker, Director of Revenue Operations at TriMet. “We have seen an overwhelmingly positive response to mobile ticketing over the last year and we expect the eFare mobile project to deliver additional value to transit riders across the region.”