Service — Newberg resident hails Jim Styles after falling in her home

When Jim Styles set out on his Newberg mail route in early July, he expected to have a normal day. Instead he found one of his customers yelling for help from inside her home.

Regina Parker was the customer and said that after taking a bad fall on her knee she couldn’t get up.Photo Credit: NICO HAMACHER - Hero -- District Manager Kim Anderson (center) presents the USPS Postal Hero Award last week to postman Jim Styles while the woman he helped, Regina Parker, looks on.

“I live in a duplex and my neighbor had already gone,” she said. “The neighbors across the street get up late because they work nights and I just couldn’t get up so I thought, ‘What am I going to do?’”

Parker, who has arthritis, managed to pull herself to her door and waited for somebody to walk past who could help her. When Styles arrived on her porch to deliver the mail, she sought his help.

“I was apprehensive at first to open her door because it’s not something we normally do,” Styles said. “But she said she needed help so I opened the door and she was lying on the floor.”

That decision is what makes him a hero, Parker said.

“He came in and he says, ‘What can I do?’” she recalled, “right off the bat, ‘What can I do to help you?’”

After calling 9-1-1, Styles waited and talked with Parker until the EMT’s arrived. He then continued on his route.

What happened that day was just another part of being a member of the postal service, Styles said. “As carriers we’re part of the community so when you see somebody in need you help them out.”

Following the incident Parker called the post office and asked for her hero’s name. While the office does not normally release the names of its employees, they made an exception and allowed Parker to send him a thank you letter.

Last week Parker was invited down to the office to attend a small awards ceremony where Styles was presented with the USPS Postal Hero Award by District Manager Kim Anderson.

At the ceremony a humble Styles listened as Anderson described the events of that day and allowed Parker to thank him once again before presenting the award.

“It’s nothing special,” Styles said quietly as he accepted the award. “Anyone of us would have done it.”

“It was special,” Parker countered. “You just don’t know how much you helped me out.”

This was the first USPS Postal Hero Award presented at the Newberg office in at least six years, Anderson said.

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