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Now I do feel - and these are my thoughts and not the Bible's - Deferred Action for Childhood Arrivals should be let legally in the USA.

Now I do feel — and these are my thoughts and not the Bible's — that these Deferred Action for Childhood Arrivals, or DACA people, should be let legally in the USA.

They did nothing wrong. It was their parents who came here illegally, not them.

But send the DACA people who are committing crimes and lawlessness (stealing, rape, murder, etc.) back to their countries. Not the DACA people who are trying to go to college, get a job, become model citizens, etc.

That being said, the Bible says you must submit to governing authorities (Romans 13:1-7). That includes anyone who is president at the current time. Anyone who rebels is rebelling against God and is subject to judgment upon themselves.

Let the reader beware!

Don Juchemich

Milwaukie

My struggles with corporate America

This is my tale, which is clearly that of a man with too much time on his hands, but who believes people should, as part of their journey through life, help others and occasionally speak out when the services and product they receive are either outstanding or very poor. Mitt Romney was half right when he said "corporations are people" as it is true most are made up of many hard-working folks. Where he was wrong is that the executive branches of these groups are made up of men and women whose chief and frequently only concern is the bottom line. As a capitalist I get the need for profit but this drive usually results in out of touch executives whose business practices sacrifice areas like customer service all the while insisting that they genuinely care about what their customers think.

In my business and personal dealing with corporations like Kroger, Safeway, VCA Animal Hospital, Wells Fargo, Sprint, US Bank, McDonalds and Comcast — they are by far the worst — and others I have attempted to not just become a number as I fill out surveys with feedback both good and bad, usually with little or no response. The simple truth is not only do these surveys rarely reach the people making policy but these companies by their policies make it so difficult to receive customer service they count on people not trying.

My latest foray into battle has come with Popeye's, now owned by Restaurant Brands International. This group based in Canada owns Tim Hortons and Burger King.

For the record I like Popeye's and there are two outstanding stores on Martin Luther King Jr. Boulevard in Portland, which combine good food and service. Sadly the others such as the one near me in Milwaukie fail miserably. After several times eating at the store nearest me I filled out surveys, all of them asking if I want a call back. After over a month of not receiving a call I called the 800 number and asked if there was an area general manager. Told there was, I requested a call back and again got no response. At this point most sane people just give up and don't eat at the place in question or try any further steps. Never being confused with sane, I continued my crusade. Towards this end I sent letters, e-mails, made phone calls to the corporate office-which incidentally no longer accepts phone messages-all unanswered. All my efforts that were sincere in wishing to be heard and ask some questions have failed. What is clear? Two things: one, that Popeye's (with the exception of an area general manager in Atlanta who has been great) clearly does not care about receiving feedback and two, anyone can franchise a Popeye's, serve poor food and have no push back from corporate. I will move on now, but in spite of this remain determined to keep up my fight to help keep the corporate world accountable. I just need to remind myself that it's an uphill battle waged against groups, most of whom in their push for profit have lost sight of their customers.

John Robinson

Gladstone

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